Leveringspolitik

Last updated: February 2026

At SEHZON, we work to ensure reliable and transparent shipping for all orders.

1. Order processing

All orders are processed within 1–3 business days after order confirmation.
Orders are not shipped or delivered on weekends or public holidays.

If we experience a high order volume or unforeseen delays, shipping may take slightly longer. In such cases, you will be notified by email.

2. Shipping destinations

We currently ship to:

  • Denmark

  • European Union

  • Selected international destinations

Available shipping options and rates will be displayed at checkout.

3. Shipping rates & delivery times

Shipping costs are calculated and displayed at checkout.

Estimated delivery times:

  • Denmark: 1–3 business days

  • European Union: 3–7 business days

  • International: 7–14 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or external factors beyond our control.

4. Shipment confirmation & tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information (if available).

Tracking updates may take up to 24 hours to appear after dispatch.

5. Customs, duties & taxes

For international orders outside the European Union:

  • Customs duties, import taxes, or fees may apply

  • These charges are the customer’s responsibility

  • SEHZON is not responsible for delays caused by customs clearance

6. Delays, lost or damaged packages

SEHZON is not liable for shipping delays caused by the carrier once the order has been dispatched.

If your order is lost or arrives damaged:

  • Contact us at support@sehzon.com as soon as possible

  • We will work with the carrier to resolve the issue where applicable

7. Incorrect shipping information

Please ensure all shipping details are correct at checkout.

SEHZON is not responsible for:

  • Delays or non-delivery caused by incorrect or incomplete addresses

  • Orders returned to sender due to address errors

Additional shipping costs may apply for re-delivery.

8. Contact

For any shipping-related questions, contact us at:

support@sehzon.com